Privacy policy

Last updated: 1st June 2024

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics

  • Who are we?

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

Who are we?

Kindred is a product of Synova Technology AB, registered in Sweden with company number 559403-0552.

What data do we collect?

Synova Technology collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Synova Technology with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

  • Contact us or any of our employees on LinkedIn

Synova Technology may also receive your data indirectly from the following sources:

  • If you connect with us, interact with our posts or contact us on LinkedIn.

How will we use your data?

Synova Technology collects your data so that we can:

  • Process your order and manage your account.

  • Email you with newsletters, updates, and special offers on other products and services we think you might like.

We do not share your data with any other companies so that they may offer you their products and services without gaining your explicit permission first.

When Synova Technology processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Synova Technology securely stores your data using an account management platform.

Synova Technology will keep your account and finance data for a minimum of 7 years and a maximum of ten years from the most recent transaction. Once this time period has expired, we will delete your data anonymising the accounting and finance records and archiving other documents.

Marketing

Synova Technology would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Synova Technology from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Synova Technology would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Synova Technology for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Synova Technology correct any information you believe is inaccurate. You also have the right to request Synova Technology to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Synova Technology erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Synova Technology restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Synova Technology’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Synova Technology transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +46 73 526 7923

Or write to us: admin@synova.tech

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

Synova Technology uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Synova Technology uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – Synova Technology may use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Synova Technology sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Kindred website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Synova Technology keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on the date at the top of the page.

How to contact us

If you have any questions about Synova Technology’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: admin@synova.tech

Call us: +46 73 526 7923

Or write to us at: Synova Technology, Skårsgatan 33, 412 69 Göteborg, Sweden

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Synova Technology has not addressed your concern in a satisfactory manner, you may contact the Swedish Authority for Privacy Protection using their contact details.